Privacy Policy
Last Updated: 9/01/2024
At Cold Moose, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our refrigeration products and services.
By using our website or services, you agree to the terms of this Privacy Policy.
- Information We Collect
- How We Use Your Info
- Sharing of Information
- Data Retention
- Your Rights
- Cookies and Tracking
- Data Security
- Data Transfers
- Children’s Privacy
- Contact Information
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.
Information We Collect
At Cold Moose, we are committed to transparency regarding the data we collect and how it is used. We collect both personal and non-personal information to deliver our refrigeration products, installation services, financing support, and ongoing customer care. The categories of information we collect may include, but are not limited to, the following:
a. Personal Identification Information
We may collect details that directly identify you or allow us to contact you, such as:
- Full name, business or company name, and professional title.
- Contact information, including phone numbers, mailing addresses, and email addresses.
- Login credentials when you create a secure account on our customer portal.
- Identity verification details (e.g., government-issued ID for financing or contractual purposes)
b. Transaction & Financial Information
When you purchase products or request financing, we may collect:
- Payment details, such as credit card or debit card numbers, expiration dates, and billing addresses.
- Bank account information or financing application forms when applying through our Canadian and U.S. financial partners.
- Records of invoices, order histories, receipts, and payment confirmations.
- Tax information where required by law.
c. Business & Project Information
As a B2B refrigeration provider, we often gather project-specific details to provide tailored solutions. This may include:
- Company profile, size, and industry (e.g., food & beverage, pharmaceuticals, floral, supermarkets, crypto mining).
- Facility layout, project specifications, and refrigeration requirements.
- Details of product types (e.g., walk-in coolers, freezers, warehouse systems).
- Service records, installation plans, and warranty information.